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FAQ

FAQ

  • Q How do you make our business long-term and good relationship?

    A
    1. We keep good quality and competitive price to ensure our customers benefit ;
     
    2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
  • Q Do you test all your goods before delivery?

    A Yes, we have 100% test before delivery
  • Q What is your sample policy?

    A
    We can supply the sample if we have ready parts in stock, but the customers have to pay the samplecost and the courier cost.
  • Q Can you produce according to the samples?

    A Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
  • Q What is your tems of delivery?A: EXW, FOB, CFR, CIF, DDU.Q4. How about your delivery time?

    A
    Generally, it will take 30 to 60 days after receiving your advance payment. The specific deliverytime depends on the items and the quantity of your order.
  • Q What is your terms of payment?

    A
    T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products andpackages before you pay the balance.
  • Q What is your terms of packing?

    A
    Generally, we pack our goods in neutral white boxes and brown cartons. If you have legallyregistered patent,
     
    we can pack the goods in your branded boxes after getting your authonization letters.

Aftersale Service

We have a very complete processing system of aftersales service. A fter you receive all products fromus, we will offer you a whole set of aftersales service. Usually our products'  guarantee is one year.Based on different situation various solutions & compensation will be supplied to you.
We promise both our service and attude will- definitely win your satisfaction.

Accessaries

Based on different products, we have different kinds of accessaries, please contact with us directly.

Overseas Warehouse

Harbor of Koper . Slovenia from air

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